Plain answers, no theatre.

COOUP connects Shopify merchants with creators who discover and share products. Eligible creator-driven sales can be attributed so creators earn commission and merchants can measure that activity.

COOUP is for Shopify merchants that want creator-led distribution and for creators who want to recommend suitable products and earn from eligible attributed sales.

Merchants approve a Shopify app plan. On eligible creator-driven sales, COOUP also receives a service share from the commission funded by the merchant. Current commercial terms are shown before acceptance and in the Terms.

Yes. Creators do not pay a subscription or listing fee. Eligibility, attribution, refunds, payout setup, and the Terms still apply.

Eligible creator earnings are paid through Stripe after payout setup, verification, and the settlement period. Signed-in creators can see account-specific status in Creator Help and Earnings.

Merchants pay the Shopify app plan they approve and fund the commission they choose on eligible creator-attributed sales. Pricing and material terms are available before registration.

A creator shares a COOUP link containing a first-party reference. If an eligible paid order is connected to that reference, COOUP can credit the creator. COOUP does not count unrelated store orders as creator-attributed sales.

An eligible refund can reduce or reverse the related creator commission. Signed-in merchants and creators can see the applicable order or earnings status in their accounts.

Clear, visually strong products with accurate prices, simple choices, reliable fulfilment, and a meaningful creator commission are usually easiest to recommend.

Availability depends on the merchant's Shopify markets, shipping, product eligibility, and supported payout services. COOUP shows the relevant regional status during sign-up and inside each account.

Visit the Support page or email support@cooup.co. Signed-in merchants and creators also have role-specific Help pages for operational questions.