Support
A real human, every time.
COOUP is small, intentional, and built by people who answer their own email. Pick the address that fits — we usually reply within one business day. For common product, payout, and attribution questions, see the FAQ.
General support
Creators, brands, anything COOUP.
support@cooup.co
Privacy & data
Data requests, account removal.
privacy@cooup.co
For creators
Questions about earnings, payouts, or your share feed? Reach us at General support above with your handle and we'll dig in.
For brands
Need help connecting Shopify, syncing products, or reviewing performance fees? Reach General support above — include your store domain and we can usually solve it in one reply.
Press & partnerships
Use General support above — we'll route the right person.