Support
A real human, every time.
Choose the address below. We usually reply within one business day. For common questions, see the FAQ.
General support
Creators, brands, anything COOUP.
support@cooup.co
Privacy & data
Data requests, account removal.
privacy@cooup.co
For creators
Questions about earnings, payouts, or your share feed? Reach us at General support above with your handle and we'll dig in.
For brands
Need help connecting Shopify, syncing products, or reviewing performance fees? Reach General support above — include your store domain and we can usually solve it in one reply.
Content and rights
Copyright, trademark, privacy, publicity, synthetic-content, or brand-rights concern? Send a content or rights report.
Press & partnerships
For press and partnership enquiries, email info@cooup.co.